Frequently Asked Questions
Everything you need to know about shopping at Mad About the Boy.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 28-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various brands, we recommend checking the specific measurements provided to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also checkout securely using PayPal, Apple Pay, or Klarna for buy-now-pay-later options.
Are your products ethically sourced?
We pride ourselves on working with brands that prioritize fair labor practices and sustainable materials. You can find specific sustainability credentials in the 'Details' section of each product.
Can I track my delivery?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.